Since we know how crucial it is for you to receive your things immediately, we go out of our way to process orders as quickly as we can. As soon as we accept your order, we will make our best effort to deliver your purchase. The Product(s) will be despatched within 4-7 days of the order acceptance, subject to circumstances beyond our control. It should arrive at your door within six to eight business days of shipping.
Order Tracking
You will be get notified when your amazing order ships from our warehouse with the shipment tracking number.
Payment Method
You can pay via all major VISA or RazorPay credit/debit cards and UPI using our payment gateway at the time of checkout. Payment is accepted only in INR (Indian National Rupee) at the time of your COD purchase. Duties and taxes are included in the price itself.
Returns Policy
I need to exchange as my product is broken.
Sorry to hear that your product is damaged. Please drop us an email at info@ampkrafts.com with images of the product and we will help arrange a replacement for you.
I returned my product when will I get the replacement
In case you have opted for replacement, your replacement gets shipped out as soon as the initial order is picked up. Once the new order is created, you will receive confirmation over email.
I returned my product but did not get refund
We’re sorry to hear you haven’t yet gotten your refund. Please note that we begin processing reimbursements within 48 hours of receiving your return. It should take 5-6 working days for the refund to reach your bank account/payment source once it has been initiated. Please contact us if this is not the case, and we will escalate the situation to our bank/gateway partners.
Do I need to pack the box?
We strongly advise you to keep the box secure for the period of the return window and return the products in the box since some items like jewelery is valuable and fragile, and it is more likely to be destroyed if it is not packed properly.
When will the replacement arrive?
If you requested a replacement, it will be sent out as soon as the original order is returned. You will receive email confirmation after your new order has been created. From the date of the reverse pick up of the first item, delivery of the replacement may take 5-7 working days.